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Roller Code

Please abide by all rules at all times to ensure everyone is safe and having fun at Rollerworld!

We are currently running extra rules based on government Covid guidelines. These measures are constantly changing and may be different on arrival.

COVID Measures

Updated
10/10/2020

Following the Government announcement, Rollerworld is still open with the following measures.

These measures are constantly changing may me different on arrival. 

Rule of 6

“The Rule of 6” states that “no one should visit or socialise in a group of greater than 6, unless they are from the same household or support bubble.” We ask that all visitors to the rink are wary of this at all times, we and our staff have the responsibility to enforce this rule.

There must not be individual groups larger than six, and groups must not mix socially or form larger groups. Socially distance at all times from other attendees & Staff.

Face Coverings

Customers must wear face coverings, except when skating on the rink or seated at a table to eat or drink. People who are already exempt from the existing face covering obligations, such as because of an underlying health condition, will continue to be exempt from these new obligations, we and our staff have the responsibility to enforce this rule.

Food & Drink

As a licensed premises, food and drink must be ordered from, and served at, a table. Customers must remain seated at a table to eat and drink. We highly recommend that this is done through our new and improved Food & Drink app.

Please be aware when visiting our night time sessions that our Café and Bar will close at 10pm. This is a legal requirement, we apologise for any inconvenience. We have installed additional vending machines for hot drinks, bottled drinks & snacks to purchase during sessions that must be consumed while sat at a table.

The water fountain can be used to fill bottles only.

Showing Symptoms

Anyone showing symptoms will not be able to attend. All attendees will have their temperature checked on entry to the venue.

Booking & Ticketing

Capacity in the venue is limited to 25%.

Please book online to ensure a space, spaces are available to book online up until 2 hours before the session ends.

Tickets are also available on the door for a £1 walk in fee.

Spectators

Spectator tickets are available on all ages sessions at a cost of £6. Due to government guidelines and limited space for spectators we are limiting spectator tickets to a maximum of 1 per booking.

Extra spectators can attend with a full priced ticket but we would love for you to join the fun skating!

Music and games

Due to the nature of some games at Rollerworld we will be limiting the number and variety of skating games.

Music will be played at a lower volume to ensure attendees and staff can speak wile socially distancing.

Cleaning

Regular cleaning is performed by Rollerworld throughout sessions, at the end of sessions and deep cleans on Closed days.

Rule Enforcement

UK government have brought in tighter measures to tackle the spread of Covid-19 from 24th September. It is our responsibility and legal obligation to maintain and enforce these rules. Please be understanding of this if a member of our staff asks you to do something.

Skates

No dirty, damaged & oiled skates or skates with dangerous axels

No aggressive inline skates

No floor marking wheels or stoppers

All quad skates must have 2 good toe stops or jam plugs

All skates are checked for rink worthiness

If your skates are not up to these standards on entry or on the rink you will have to repair, replace or hire new skates.

Entry

We reserve all rights of admission

No pass-outs or re-admission

Under 12 year olds must be accompanied by a paying adult (18+) in quasar

Under 14 year olds must be accompanied by an adult (18+) for skating.

No entry or exit is permitted on skates

Food & Drink

No food or drink can be brought into Rollerworld

Drinking water fountains are available

Drinking fountains can only be used to fill bottles due to Covid-19 Safeguarding Rules

Over 18’s only in the RollerBar – No excessive drinking

Dress Code

Recommended Smart/Casual

No loose items of clothing including but not limited to hats & jumpers tied around your waist on the rink

No offensive clothing

All shoes, coats, bags etc must be locked in lockers

Lockers cost a non-refundable 20p 

When Inside

This venue has steps and ramps

Smoke and flashing light effects are used during skating sessions and quasar games during any time

No professional or flash photography without the prior consent of Rollerworld management

No phones or listening devices on the rink

No Chewing gum anywhere inside Rollerworld

No swearing or anti-social behaviour

No smoking, E-cigarettes or similar devices inside Rollerworld

CCTV

CCTV is in 24 hour operation

Any incidents must be reported in writing to Rollerworld management within 7 working days