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duty manager

Job Reference : Duty Manager

Location : Rollerworld Colchester

Employment Type : Permanent (Part time or Full time)

Department : Management




Key responsibilities of the Duty Manager role include:


Ensure that the facility is opened and closed in accordance with procedures and monitor the security of the building during all opening hours

Lead, direct and motivate the team to ensure a quality service delivery

Have a clear understanding of Health and Safety in the work place

Provide information, instruction, induction and training to staff to ensure they fulfil their roles in an efficient and safe manner

Control and manage events such as accidents and emergencies

Maintain a high profile throughout the facility and respond positively to customer needs, expectations and comments

Managing and developing a busy team

Undertake cash and transaction reconciliation and ensure cash security is maintained and financial procedures are complied with

Ensure the absence management policy is effectively applied

Provide support to the General Manager throughout the working week


Our successful Duty Manager will have:


A positive and energetic, hands-on approach

Previous experience in a busy leisure environment

Experience of managing a team and able to demonstrate leadership qualities necessary to motivate and develop a team.